GUEST CRM
Know every guest.
Turn anonymous QR scans into named guest profiles. Every visitor is identified, segmented, and ready to re-engage — automatically.
Phone as guest ID
In GCC, guests don't have email — they have a phone number. Every guest is identified by their phone: no registration, no friction. One scan = one profile, forever.
6 segments, calculated daily
NEW · RETURNING · REGULAR · VIP · AT_RISK · LAPSED — automatically computed every night from visit data. You always know exactly where every guest stands.
5-tab guest profile
Overview, visits, orders, feedback, and campaigns — all in one profile. Every interaction your venue has had with that guest, in one place.
THE PROBLEM
Most restaurants have no idea who just walked out.
A guest visits 4 times, spends AED 800 total, leaves 5-star reviews. Then they stop coming. You have no way to reach them, no way to know they're at risk, no way to win them back. They're just gone.
THE SOLUTION
Every guest has a name, a history, a segment.
The moment a guest scans your QR code and shares their number, they're captured. Every visit, every order, every feedback — logged automatically. Your staff knows the VIPs. Your campaigns reach the at-risk guests. Your venue never forgets a regular.
WHAT'S INSIDE
Built for how GCC guests actually interact.
2-phase capture modal
A non-intrusive modal on first scan asks for name and phone. Guest opts in to marketing in seconds — no form, no barrier, no friction.
6 auto-segments
NEW · RETURNING · REGULAR · VIP · AT_RISK · LAPSED — computed nightly from visit data. No manual tagging required.
5-tab guest profile
Overview, visits, orders, feedback, and campaigns — all linked to one guest. Tap any profile to see the full story.
Manual + auto tags
Add your own tags (Vegetarian, Birthday, Corporate) or let the system apply them automatically based on behavior.
Full visit history
Every QR scan, every order, every feedback — logged with timestamps. Never wonder when a guest last visited.
CSV export
Export your full guest list any time. Your data is yours — no vendor lock-in.
BUILT FOR GCC
Phone is the guest ID in GCC.
Email-based CRM was designed for Western markets. In the Gulf, phone number is how people are identified — and WhatsApp is how they're reached.
No email required
GCC guests don't share email. Phone number is the universal ID — collected with one tap at scan time.
WhatsApp-ready profiles
Every phone number in your CRM is a potential WhatsApp contact. When you're ready to run a campaign, the audience is already built.
Segment-targeted campaigns
AT_RISK guests get a win-back offer. VIPs get an exclusive. NEW guests get a welcome. The right message to the right guest — automatically.
INCLUDED FROM STARTER
Guest CRM is yours from day one.
Guest capture, segmentation, profiles, and feedback are all on STARTER — no upgrade needed to start building your CRM. Upgrade to PRO to activate the data with WhatsApp campaigns.
STARTER · from $19/mo
Guest capture (phone-as-ID) · 6 auto-segments · Guest profiles + visit history · Smart feedback + Google Review Booster · Manual + auto tags · CSV export
PRO · from $59/mo
Everything in STARTER + WhatsApp campaigns · Segment-targeted sends · Birthday automation · Win-back sequences · Campaign analytics
Common questions
Start knowing your guests.
14-day free trial. Every feature unlocked. No credit card required.
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